Ordering

Simply add any 3 Pops to your basket and the discount will be automatically applied.

All standard 4", 6" and 2-Pack pops automatically come with a free protector included.

We do our best to restock whenever possible. If there is a particular item you are after, feel free to contact us and we will see what we can do.

We accept all major debit and credit cards, as well as Apple Pay, Google Pay, and PayPal.

Products

All items are in stock now and available for immediate dispatch from our U.K. warehouse.

We always list the sticker within the "exclusivity" section of the product description.

Yes, all products are 100% authentic stock.

All products are new.

Shipping

We currently only offer shipping within the U.K.

Orders under £50 - £3.99

Orders over £50 - FREE

All orders are dispatched within 2 working days via Royal Mail Tracked 24, orders take 1-3 days to arrive once dispatched.

We use the Royal Mail for all orders.

All orders are packaged using packing paper and a sturdy box, as well as every pop having a protector included, to ensure safe arrival.

In an attempt to reduce our carbon footprint, we reuse the Funko shipping boxes that we receive stock in. We also ensure that all packaging used is recyclable.

Please note that the Funko shipping boxes may have non-recyclable tape pre-applied.

Returns

Our returns policy is valid for 30 days. If more than 30 days have passed since your order, unfortunately we cannot process a return.

To be eligible for a return, the item(s) must be unused, and in the same condition you received them in.

Mystery products - such as Mystery Boxes, Blind Bags/Boxes etc are not eligible to be returned due to the nature of the products.

Please keep hold of the original packaging to use when returning your order.

Simply contact us with your order number and reason for return, and we will be happy to arrange it.

A return address will be provided to you upon request, please note that we cannot accept returns at our registered office address.

Refunds will be issued within 24 hours of receiving the return.

Please note that it may take 3-5 business days for the refund to appear on your original payment method.

Events

We exhibit at a number of events each year. You will find us at most major Comic Cons and Gaming Expos - for up to date info, please follow us on socials.

Whilst you will find some items both online and at events, we do take a number of exclusive and vaulted items to the events which you won't find on our website, so be sure to grab them while you can!

We do, but our space at events is limited. Please contact us beforehand if you would like to trade something in. We can offer cash or store credit.

Website

Creating an account is easy, simply fill in the form here.

Orders can be viewed from within your account page.

You can view our Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service by following the links.

Email us

Info@personatoys.com